Terms & Conditions

Before your appointment

We kindly ask that you arrive 15 minutes before your scheduled appointment to allow sufficient time for traffic, parking and locating our salon. Please note that late arrivals may result in a shortened treatment time.

During your appointment

Your comfort is our priority. If the massage pressure or treatment technique feels too light or too firm, please let your therapist know. We’ll be happy to make adjustments to ensure you have the most comfortable and relaxing experience.

After your appointment

Please remember to double-check that you have collected all your personal belongings before leaving. LV Beauty Hair Spa & Massage is not responsible for any lost or unattended items.

Cancellation Policy

All appointments requires a non-refundable deposit of AUD$20 per person.

Rescheduling Policy

We kindly require at least 24 hours’ notice for any appointment rescheduling.